Privacy Policy

Last Updated: June 15, 2026

Moore Stone LLC (“Moore Stone,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit moore-stone.com, submit a contact or quote-request form, communicate with us, respond to an advertisement, or otherwise interact with Moore Stone.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from advertising platforms or other referral sources.

Information You Provide

Depending on how you interact with us, you may provide information such as:

• Your name

• Email address

• Telephone number

• Property or project location

• Information about your masonry, hardscaping, concrete, restoration, or construction project

• Photos, documents, or other project-related materials

• Your preferred method of communication

• How you heard about Moore Stone

• Information included in emails, text messages, phone calls, or other communications

• Any other information you choose to provide

Submitting a form does not obligate Moore Stone to accept or perform a project.

Information Collected Through Advertising Lead Forms

If you submit information through a Google Ads lead form or another third-party advertising platform, the information you enter may be provided to Moore Stone by that platform.

Information submitted through those forms may include your name, telephone number, email address, location, and details about the service you are requesting.

Your interaction with the advertising platform may also be governed by that platform’s own privacy policy.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, tags, pixels, server logs, and similar technologies. This information may include:

• Internet Protocol address

• Browser and device type

• Operating system

• Approximate geographic location

• Referring website or advertisement

• Pages viewed

• Time spent on the website

• Links, buttons, and telephone numbers clicked

• Forms started or completed

• Date and time of visits

• General website interaction and performance information

This information helps us understand how visitors use the website, measure advertising performance, improve our services, and identify potential technical or security issues.

2. How We Use Information

We may use collected information to:

• Respond to questions, contact requests, and quote requests

• Evaluate prospective projects

• Schedule consultations, site visits, estimates, and services

• Communicate about your project or requested services

• Provide customer service

• Send administrative or transactional messages

• Send marketing or promotional communications when permitted

• Measure form submissions, telephone calls, and other lead activity

• Understand how visitors find and use our website

• Improve our website, advertising, services, and customer experience

• Determine which advertisements and marketing campaigns are effective

• Prevent fraud, misuse, or security incidents

• Maintain appropriate business records

• Comply with legal, regulatory, insurance, or contractual obligations

• Protect the rights, property, and safety of Moore Stone and others

We may combine information collected through the website with information obtained through phone calls, emails, advertisements, referrals, or prior interactions with Moore Stone.

3. Google Analytics, Google Ads, and Conversion Tracking

We may use Google Analytics, Google Ads, Google Tag Manager, and related Google services to understand website activity and measure the effectiveness of our advertising.

These services may use cookies, device identifiers, tags, or similar technologies to collect information about how visitors reach and interact with our website.

For example, we may measure whether a visitor:

• Viewed a particular webpage

• Visited our contact page

• Submitted a contact or quote-request form

• Clicked a telephone number or click-to-call button

• Called Moore Stone after visiting the website

• Arrived through a Google advertisement

• Completed another action that we consider a potential lead

Google Ads may use a Google forwarding number or similar call-reporting technology to help us determine whether an advertisement resulted in a telephone call. This may allow us to receive information such as the time, duration, status, and general source of the call. Call tracking does not necessarily mean that the contents of a call are recorded.

We may also use enhanced conversion features. These features may securely transmit limited customer-provided information, such as an email address or telephone number, in a hashed format to help Google attribute a lead to an advertisement.

Google may process information collected through these technologies under its own privacy terms. You can learn more about how Google uses information from websites that use its services at:

https://policies.google.com/technologies/partner-sites

You may manage certain Google advertising preferences at:

https://adssettings.google.com/

You may also learn about the Google Analytics opt-out browser add-on at:

https://tools.google.com/dlpage/gaoptout

4. Cookies and Similar Technologies

Cookies are small data files placed on a browser or device. We and our service providers may use cookies and similar technologies for purposes such as:

• Making the website function properly

• Remembering preferences

• Monitoring website performance

• Understanding visitor activity

• Measuring form and phone-call conversions

• Evaluating advertising performance

• Supporting advertising and remarketing activities

• Detecting abuse or security issues

Some cookies may be necessary for basic website functionality. Other cookies may support analytics or advertising.

Most browsers allow users to block, limit, or delete cookies through their browser settings. Disabling cookies may affect certain website features and may limit our ability to measure whether an advertisement resulted in an inquiry.

Where required by applicable law, we will request consent before using certain nonessential cookies or tracking technologies.

5. How We Share Information

We may disclose information when reasonably necessary for legitimate business purposes, including to:

Service Providers

We may share information with companies that help us operate our business, website, communications, advertising, or customer-management systems. These may include:

• Website hosting and maintenance providers

• Form-processing and email-delivery providers

• Customer relationship management providers

• Telephone and communication providers

• Analytics and advertising platforms

• Marketing and technology consultants

• Professional advisers

• Subcontractors or project-related service providers, when appropriate

These providers may access information only as necessary to perform services for Moore Stone or as otherwise permitted by law.

Advertising and Analytics Providers

We may share limited website and conversion information with advertising and analytics providers, including Google, to measure advertising results, improve campaign performance, and understand website usage.

Legal and Safety Purposes

We may disclose information if we believe it is reasonably necessary to:

• Comply with a law, regulation, subpoena, court order, or legal process

• Respond to a government or regulatory request

• Protect the safety, rights, or property of Moore Stone, our customers, or others

• Investigate fraud, misuse, security incidents, or violations of our policies

• Establish, exercise, or defend legal claims

Business Changes

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or other change involving all or part of Moore Stone’s business.

6. Sale of Personal Information

Moore Stone does not sell personal information to third parties for monetary compensation.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain advertising and analytics activities. Depending on your location, you may have rights regarding these activities.

To submit a privacy-related request, contact us using the information at the bottom of this policy.

7. Telephone, Email, and Text Message Communications

When you provide your contact information, Moore Stone may contact you regarding your inquiry, requested estimate, appointment, project, or services.

When you provide the required consent, we may also send marketing or promotional emails or text messages.

Message frequency may vary. Message and data rates may apply.

You may opt out of promotional text messages by replying STOP. You may request assistance by replying HELP or contacting Moore Stone directly.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the email or by contacting us.

Opting out of promotional communications will not prevent Moore Stone from sending nonpromotional messages that are necessary to respond to your request, administer an active project, provide requested services, or address an existing business relationship.

Consent to receive marketing text messages is not a condition of purchasing services.

Mobile telephone information, text-message opt-in data, and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share this information with service providers that assist us in delivering text messages, but only as necessary to provide those communication services.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries

• Evaluate or perform projects

• Maintain customer and business records

• Fulfill the purposes described in this Privacy Policy

• Meet legal, tax, accounting, insurance, and contractual requirements

• Resolve disputes

• Enforce agreements

• Protect our legal rights

Retention periods may vary based on the type of information and the reason it was collected.

9. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when transmitting sensitive information electronically.

Please do not submit highly sensitive personal information, financial account information, Social Security numbers, medical information, or similar data through general website forms.

10. Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have the right to request that we:

• Confirm whether we process your personal information

• Provide access to certain personal information

• Correct inaccurate information

• Delete certain information

• Provide a portable copy of certain information

• Restrict or object to certain processing

• Opt you out of certain targeted advertising or data-sharing practices

• Withdraw consent where processing is based on consent

These rights may be subject to exceptions and verification requirements.

To protect your information, we may need to verify your identity before completing a request. We will not discriminate against you for exercising a privacy right provided by applicable law.

You may submit a request by emailing Contact@moore-stone.com.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, manufacturers, suppliers, or other services that Moore Stone does not control.

This Privacy Policy does not govern the privacy practices of those third parties. We encourage you to review the privacy policy of any third-party website or service before providing information.

12. Children’s Privacy

Our website and services are intended for adults seeking masonry, hardscaping, concrete, restoration, or related construction services.

We do not knowingly collect personal information from children under 13. If we learn that information from a child under 13 has been collected through the website, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, advertising, technology, services, or legal obligations.

The date shown at the top of the policy indicates when it was most recently updated. Changes become effective when the revised policy is posted on this website unless otherwise stated.

We encourage visitors to review this page periodically.

14. Contact Moore Stone

Questions, concerns, or privacy requests may be directed to:

Moore Stone LLC
Annapolis, Maryland
Email: Contact@moore-stone.com
Phone: 301-202-2442
Website: https://moore-stone.com/